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1. Online eUtilityBilling - What is it?

eUtilityBilling is a convenient, safe and secure online service the City of Coon Rapids offers utility customers. eUtilityBilling allows you to: Pay your utility bill 24/7 with a credit card or check, receive electronic billing statements, view billing and payment history on your account (for 24 months), schedule re-occurring payments and sign up for text or email notifications.

2. What electronic billing or eBill?

eBill is an electronic copy of your utility bill. When registering for eUtilityBilling, you may elect to receive ebills. If you choose to receive eBills, you will no longer receive a paper copy of your bill each quarter. You will be notified each quarter by email when your ebill is ready to be viewed online.

3. What forms of payment are accepted for Utility Bills?

You may pay with cash (in person only), check, eUtilityBilling, automatic withdrawal from your checking or savings account.

4. eUtilityBilling - Do I have to enter an email address to make a payment?

Yes, an email address is required for payment confirmation because your payment receipt is sent via email.

5. eUtilityBilling - Do I need to register to pay a bill?

You may need to register to receive electronic bills by email, but registration is not required for One Time Payments. One Time Payments require you to enter your payment information each time you make a payment. By registering, you avoid that step and gain access to your payment history.

6. eUtilityBilling - Can I schedule or change payments?

Yes. Future payments can be set up at any time prior to the bill due date.  You may change the payment anytime before the date the bill is scheduled to be paid.