Cable Complaints

What To Do if You Have a Cable TV Complaint


If you have questions or problems with service you receive from either Xfinity (Comcast) or CenturyLink, the city's two franchised cable TV providers, we ask that you please contact your company and attempt to resolve the issue. The companies may be reached at the website links or phone numbers below:

Xfinity (Comcast) 
651-222-3333
Xfinity store located at 9660 Colorado Lane, Brooklyn Park, MN 55445

CenturyLink
1-800-244-1111
CenturyLink store located at 13060 Riverdale Drive, Suite 200, Coon Rapids, MN 55448

If Your Complaint is Still Unresolved with the Company


If you still have an unresolved issue after contacting your cable company, we will be happy to assist you. Fill out the online form to file your complaint. You will be contacted within 48 hours (or on Monday if on the weekend) with next steps and suggestions to resolve your issue.

If you have further questions contact CTN Station Manager, Eric Strouse, at 763-767-6526 or by email.